Customer Agreement
Welcome to La-Coppera! We are delighted to have you as our customer. To ensure a clear understanding of our terms and conditions, we have outlined our Customer Agreement below. By making a purchase or using our services, you agree to comply with these terms.
1. Introduction
This Customer Agreement (“Agreement”) governs your purchase and use of products and services from La-Coppera. By accessing our website and purchasing our products, you agree to the terms and conditions set forth in this Agreement.
2. Orders and Payments
2.1 Order Acceptance
All orders placed through our website are subject to acceptance by La-Coppera. We reserve the right to refuse or cancel any order for any reason, including availability, errors in product descriptions, or pricing inaccuracies.
2.2 Payment Terms
Payment for all products must be made at the time of purchase. We accept various payment methods, including credit/debit cards and other electronic payment options. All payments are processed securely.
2.3 Pricing and Taxes
Prices for our products are subject to change without notice. All prices are listed in [Currency] and exclude applicable taxes and shipping charges, which will be added at checkout.
3. Shipping and Delivery
3.1 Shipping Policy
We strive to process and ship orders promptly. Shipping times may vary based on the destination and shipping method selected. You will receive a confirmation email with tracking information once your order has been shipped.
3.2 Delivery
While we make every effort to ensure timely delivery, La-Coppera is not responsible for delays caused by factors beyond our control, such as customs processing or carrier delays.
4. Returns and Exchanges
4.1 Return Policy
We want you to be completely satisfied with your purchase. If you are not satisfied with your product, you may return it within [number] days of receipt for a refund or exchange. Products must be returned in their original condition and packaging.
4.2 Return Process
To initiate a return, please contact our customer service team at lacoppera2003@yahoo.com or +91-9557400007. We will provide you with instructions on how to return your item.
4.3 Refunds
Refunds will be processed within [number] days of receiving the returned item. The refund will be issued to the original payment method used for the purchase. Shipping charges are non-refundable.
5. Warranty and Liability
5.1 Warranty
Our products are crafted with the utmost care and quality. We offer a [number]-year warranty on manufacturing defects. This warranty does not cover normal wear and tear, misuse, or damage caused by improper care.
5.2 Limitation of Liability
La-Coppera’s liability for any claim arising out of or relating to this Agreement shall not exceed the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages.
6. Privacy and Data Protection
6.1 Privacy Policy
We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect, use, and safeguard your data.
7. Intellectual Property
7.1 Ownership
All content on our website, including text, graphics, logos, and images, is the property of La-Coppera and is protected by copyright and trademark laws. Unauthorized use of our content is prohibited.
8. Governing Law
8.1 Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of [State/Country], without regard to its conflict of law principles. Any disputes arising out of or relating to this Agreement shall be resolved in the courts of [State/Country].
9. Changes to the Agreement
9.1 Modifications
La-Coppera reserves the right to modify or update this Agreement at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.
10. Contact Us
If you have any questions or concerns about this Agreement, please contact us at:
Email: lacoppera2003@yahoo.com
Phone: +91-9557400007
Address: Plot No. 41, Phase 1, Sector 53, HSIIDC Industrial Estate, Kundli, Sonipat, Haryana – 131028, India
Contact Person: Mr. Harshit Garg
For Copper Products:
Mr. Sanjeev Garg
Phone: +91-9837061366, +91-9358061366
For Steel Products:
Mr. Rajiv Garg
Phone: +91-9311503200
Thank you for choosing La-Coppera. We appreciate your business and look forward to serving you.
